Returns

Guarantee

The Night Hawk carries a 30-day money back guarantee (shipping costs and batteries excluded). We must receive the Night Hawk within 30 days of the date you received it.

For returns: please send us an email at info@nighthawkbedwetting.com with your reason(s) for choosing to return your purchase and we will rectify the matter as soon as possible.

Warranty

BWS Global Limited warrants to the original purchaser that the Night Hawk will be free from defects in material or workmanship for 90 days from the date of purchase.

If defective, please let us know at info@nighthawkbedwetting.com and we will endeavour to send you a new alarm as early as possible.

The warranty does not cover shipping or batteries.

The money-back guarantee and the warranty will be voided by failure to use the clip or to properly attach the lid, since associated leakage can corrode the electronics.

Any failure caused by misuse, abuse or failure to follow these instructions will also void the guarantee and warranty. Warranty and guarantee do not restart if you receive a repair or replacement.